Any questions about your stay, itineraries, reception conditions or registration? You will find below some answers to the most frequently asked questions.
Your ID number is present on the individualised documents of the Ardéchoise:
- On your history letter that you received with the brochure,
- On your confirmation letter
Either to the mail address:
L'Ardéchoise, 1 place des myrtilles 07410 Saint-Félicien France
Or to the email address:
contact1j@ardechoise.com
Each person has to fill in a registration form.
You will not receive it by mail.
If your reason for cancellation is indicated in the general regulations of the Ardéchoise.
In that case, you must send us an email to contactpj@ardechoise.com (for a multi-day registration) or to contact1j@ardechoise.com (for a 1-day registration or Ardèche Verte). You can also send us a note by mail.
Then we will send you an insurance file by email to which you will have to attach your proof and send the complete file to the insurer.
Once the insurer has processed your file, he sends us the voucher; the procedure is quite long, count 2 to 3 months. And we send it to you.
Send an email to compta@ardechoise.com or call +33 (0)4 75 06 13 43 and ask for the accounting office.
Yes, as long as you inform us and indicate the name of the person who will replace you.
You must send the completed and signed registration form of the replacement with the coordinates of the previous registrant and 10 € for the registration fees, by email.
You did not find any answer to your question ? Do not hesitate to contact us for more information.
